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Refund & Returns Policy

When and how refunds and returns are handled for wholesale orders.

Last updated

Defective or incorrect goods

If goods arrive damaged, defective, or different from what was ordered, report it to us within 7 days of delivery with photos and your order reference.

How refunds work

After review, approved claims are resolved by replacement, partial refund or full refund, depending on the case and the supplier's terms. Manufacturer warranties still apply.

Non-returnable items

Perishable goods, opened consumables and custom-made orders may not be returnable unless they are defective.

Contact

Email wholesale@rehmie.com.ng to start a claim.

Questions about this page? Contact wholesale@rehmie.com.ng.

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